Published inBe Customer SmartAI Assistants — Can Modernity and Tradition Co-exist?We recently found a video on LinkedIn featuring a robot acting as a horse pulling an19th century-style carriage. Inside the carriage was a…5d ago5d ago
Published inBe Customer SmartAI Assistants — Asking the Right Questions (Hospitality)We have recently come across a post on LinkedIn, examining a subject of ‘What should we be teaching our kids in the age of AI?’ The author…Nov 28, 2024Nov 28, 2024
Published inBe Customer SmartAI Assistant — Customer Journey (Hospitality)We have recently teamed up with our Virtual Customer Service Assistant (The VCSA) to discuss and figure out critical points of the…Nov 19, 2024Nov 19, 2024
Published inBe Customer SmartClaude Sonnet (LLM) and VCSA — ‘a Match Made in Heaven’When it comes to marrying an LLM (Large Language Model) and a VCSA (Virtual Customer Service Assistant) we believe that Claude 3.5 Sonnet…Nov 14, 2024Nov 14, 2024
Published inBe Customer SmartAI Assistants: Dos and Don’tsWhen it comes to AI Assistants, like any other product or process, there are specific guidelines to follow. In other words, Dos and Don’ts.Nov 11, 2024Nov 11, 2024
Published inBe Customer SmartWhy Do We Love Claude?Meet Claude 3.5 Sonnet — Large Language Model by Anthropic, who is our favourite LLM.Nov 9, 2024Nov 9, 2024
Published inBe Customer Smart‘How Not To’ Series: A Rather Thoughtful AI AssistantWe love Austria. We love mountains. And we love Austrian mountains. That’s why it is so upsetting to see Austrian Tourism Authority in…Nov 8, 2024Nov 8, 2024
Published inBe Customer Smart‘How Not To’ Series: an AI Assistant Who Doesn’t AssistThe only reason GHotel Hotel & Living Bohum came to our attention was the mention of ‘Fritz’ — a virtual avatar that has been claimed by…Nov 7, 2024Nov 7, 2024
Published inBe Customer Smart‘How Not To’ Series: Club Med AI Assistant Who Goes in CirclesClub Med, previously known as Club Méditerranée SA, a French travel and tourism operator headquartered in Paris, has recently announced the…Nov 6, 2024Nov 6, 2024
